Notation based on the Act on Specific Commercial Transactions

Name of business operator

Alexander George Mueller

Location of the operator

Postal Code: 650-0004

Address: Shanti Building 4F, 1-23-16 Nakayamatedo, Chuo-ku, Kobe City, Hyogo Prefecture

Contact information of the business operator

Phone: 078-222-2209

Monday to Friday 10:00-17:00
Closed on Weekends and Holidays

About sales prices

The sales price is the displayed amount (including the displayed price / consumption tax).

Payment method and timing of payment (consideration)

Payment method: Credit card payment is accepted.

Payment time: Payment will be confirmed when the product order is confirmed.

Timing of delivery of services or goods

It will be delivered about a week after the order is completed.

Matters related to the special issue for returns

We pay full attention to product management, but if there is a defect in the product, if you receive a thing different from the order product, please contact us within 7 days after the arrival of the product. After contacting us, we will tell you the details from our store, so please complete the procedure afterwards.

We do not accept returns or exchanges without contacting us. In addition, please note that we do not accept returns or exchanges after 8 days after the arrival of the product.

* Please note that we cannot compensate for loss or damage during or after delivery.