Notation based on the Act on Specific Commercial Transactions

Business name

Alexander George Mueller

Location of business

Zip code: 650-0004

Address: 1-23-16 Nakayamatedori, Chuo-ku, Kobe City, Hyogo Prefecture Shanti Building 4F

Business contact information

Phone number: 078-222-2209

Monday to Friday 10: 00-17: 00
Closed on weekends and holidays

About selling price

The selling price will be the displayed amount (display price / consumption tax included).

Payment method and timing of price (compensation)

Payment method: You can pay by credit card.

Payment time: Payment will be confirmed when the product order is confirmed.

Delivery time of services or goods

It will be delivered approximately one week after the order is completed.

Matters concerning special contracts for returns

We pay close attention to product management, but if there is a defect in the product, or if you receive a product that is different from the ordered product, please contact us within 7 days after the product arrives. After contacting us, we will inform you of the details, so please proceed after that.

We do not accept returns or exchanges without contact. Also, please note that we do not accept returns or exchanges after 8 days after the item arrives.

* Please note that we cannot compensate for loss or damage during or after delivery.